Delivery and Returns
We ship to 24 countries in the EU zone, enabling significant cost savings
- Free delivery for all orders over 30 Eur
- Fast delivery within 2-5 days with tracking
- No import VAT
- No customs clearance fees
- Sale without VAT (for VAT payers)
We also ship to the 4 EFTA countries (note that customs charges may be applied for these countries).
For orders received by 10:30 CET on business days will be dispatched on the same day. After sending your shipment, we will send you an email with information how you can track your order. Free delivery for all orders. We use courier services to deliver your shipments like GLS, DHL, DPD, HERMES, FAN COURIER
If you wish to return a product, please within 30 days to let us know you wish to return to email email@example.com, then send the complete product (with non open packaging) and a copy of your invoice to our company address: SPEKTRE,s.r.o., Cesta Mládeže 30, 90101 Malacky , Slovakia.
Open packaging with broken trademark
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: SPEKTRE,s.r.o., Cesta Mládeže 30, 90101 Malacky , Slovakia.
The buyer is responsible for paying return shipping costs, and the refund will be processed within 10 business days.
If you’re having some problem, please contact us and let us help you.