GIFT Orasey Free Sulphate Shampoo 150ml for orders over 40€

Delivery and Returns

We ship to 24 countries in the EU zone, enabling significant cost savings

  • Free delivery for all orders over 30 Eur
  • Fast delivery within 2-5 days with tracking
  • No import VAT
  • No customs clearance fees
  • Sale without VAT (for VAT payers)

We also ship to the 4 EFTA countries (note that customs charges may be applied for these countries).

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Delivery

For orders received by 10:30 CET on business days will be dispatched on the same day. After sending your shipment, we will send you an email with information how you can track your order. Free delivery for all orders. We use courier services to deliver your shipments like GLS, DHL, DPD, HERMES, FAN COURIER

 

Returns

If you wish to return a product, please  within 30 days to let us know you wish to return to email info@cocochoco.eu, then send the complete product (with non open packaging) and a copy of your invoice to our company address:  SPEKTRE,s.r.o., Cesta Mládeže 30, 90101 Malacky , Slovakia.

Non-returnable items:
Open packaging with broken trademark

Exchanges


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cocochoco.eu and send your item to: SPEKTRE,s.r.o., Cesta Mládeže 30, 90101 Malacky , Slovakia.

The buyer is responsible for paying return shipping costs, and the refund will be processed within 10 business days.

If you’re having some problem, please contact us and let us help you.

Net Orders Checkout

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